EV Membership Policy

SOLARIS Charging Station Network Membership Agreement

Article 1: Subject and Purpose of the Agreement

This Charging Station Network Membership Agreement ("Agreement") is made to enable members ("Members") to use the charging stations operated by SOLARIS ("Company") for electric vehicle charging. This Agreement sets forth the terms and conditions governing the rights and obligations of the Parties.

The Company and the Member may be referred to individually as a "Party" and collectively as the "Parties."

Article 2: Effect and Membership of the Agreement

1. Effectiveness of Agreement: This Agreement becomes effective upon the Member providing the required information, reading, and accepting the terms and conditions herein.
2. Eligibility: To be eligible for membership, individuals must be of legal age. Legal entity Members must designate authorized representatives to bind the entity to this Agreement.
3. Membership Activation: Upon verification of eligibility and the absence of any impediments to membership, the Company will promptly create a membership account for the Member to access the charging station network.
4. Transition for Existing Members: Existing memberships will be voided on [Insert Date] and the $10 USD monthly membership fee will be available to subscribe to on the application, website and at all SOLARIS charging stations. Existing Members who paid the $5 USD yearly fee in 2024 and hold active memberships will receive a full refund upon subscribing to the new membership.

Article 3: General Provisions Regarding the Service

1. Updates to Agreement: The Company reserves the right to amend this Agreement. Updates will be published on the Company’s website and/or mobile application. Continued use of services constitutes acceptance of such updates.
2. Service Information: Members can view charging station locations, operational details, pricing, and usage history via the Company’s website or mobile application. While the Company endeavors to provide accurate and current information, such details are subject to change without notice, and the Company shall not be liable for any discrepancies.
3. Liability: The Company’s liability is limited to direct damages caused solely by its fault during the provision of services under this Agreement. The Company is not liable for damages arising from Member’s misuse or any force majeure events.
4. Force Majeure: The Company is not responsible for delays or non-performance caused by events beyond its reasonable control, including but not limited to natural disasters, wars, strikes, infrastructure failures, and cyberattacks.

Article 4: Special Provisions Regarding the Service

1. Member Responsibilities:
   • Members must provide accurate and up-to-date information at all times to ensure continuity of service. Failure to do so may result in membership suspension or termination.
   • Memberships issued by the Company are non-transferable and must be used exclusively by the Member.
   • Members must update the Company immediately regarding changes to their vehicle information.
2. Permitted Use: Members may only use charging stations for lawful vehicle charging. Commercial use or other unauthorized purposes are strictly prohibited and may result in membership termination and liability for damages.
3. Service Fees and Pricing: The Company retains discretion over service fees, promotions, and pricing conditions, which may vary by location, time, and usage. Members are responsible for checking the applicable fees before using the services.
4. Account Security:
   • Members are responsible for maintaining the confidentiality of their account credentials and Membership Card.
   • In the event of loss or theft, the Member must notify the Company immediately. A 15-day audit will follow, and any remaining balance, minus a 20% administrative fee, will be transferred to a new account or Membership Card.

Article 5: Payment Provisions

1. Membership Renewal: Membership renews automatically every 30 days, provided sufficient funds are available. If funds are insufficient, the account will be frozen, and a negative balance will be applied. Service will resume once outstanding balances are cleared.
2. Payment Methods: Payments may be made via credit card, cash or any method offered by SOLARIS at designated recharge points. Members must ensure the accuracy of their payment and contact information.
3. Refunds and Cancellations: Refunds and cancellations are governed by the terms displayed on the Company’s website and mobile application at the time of transaction.

Article 6: Privacy and Protection of Personal Data

1. Data Usage: Member information collected during membership application and service use will be used to fulfill this Agreement and comply with legal obligations.
2. Confidentiality: Account credentials are personal and must not be shared. Members are liable for damages resulting from unauthorized use of their credentials.
3. Data Protection: The Company implements robust security measures to protect personal data. Members are responsible for notifying the Company of any unauthorized access to their accounts.

Article 7:  Termination of the Agreement

1. Termination by the Company: The Company may suspend or terminate membership if the Member violates the terms of this Agreement. In such cases, the Member must settle any outstanding balances and compensate the Company for resulting damages.
2. Member Liability: Upon termination, Members remain liable for any obligations incurred prior to termination, including unpaid fees and damages arising from Agreement breaches.

Article 8: Acknowledgment and Acceptance

By enrolling in the SOLARIS membership program, Members acknowledge that they have read, understood, and agreed to the terms and conditions of this Agreement.